Delete your account
Last updated: June 17, 2026
This page explains how to request the deletion of your Parlana account and its associated data, which data is deleted, which is retained, and for how long. App: Parlana · Developer: Parlana.
Option 1 — Delete from the app
- Open the Parlana app and sign in.
- Go to Profile.
- Tap Delete account.
- Confirm in the dialog. Your account and associated data are deleted after confirmation.
Option 2 — Request by email
- Send an email to the address below.
- Include the email address you registered with so we can identify your account.
- Suggested subject: “Account deletion request”.
- We process the request within a maximum of 30 days and confirm by email.
What data is deleted
- Account and credentials (email, name, user identifier): deleted.
- Generated and saved scripts: deleted.
- Onboarding preferences and settings: deleted.
- Subscription / purchase association: unlinked from your account.
- Push notification token: deleted.
- Recorded videos: stored only on your device; you control them, and they are deleted when you remove them or uninstall the app.
What data is retained and for how long
- Billing / purchase records: retained by the payment provider (the platform store and RevenueCat) for the period required by legal and tax obligations. These records do not include the content of your scripts.
- Backups: deleted data may remain in encrypted backups for up to an additional 30 days before permanent erasure.
Permanent deletion
Once deletion is complete, the account and associated data cannot be recovered.
Questions? Write to us at: